At Learning Made, we strive to provide high-quality educational content and an excellent learning experience. Please read our refund policy carefully to understand the conditions under which refunds may or may not be provided.
1. General Policy
• No Refunds for Digital Products: Due to the nature of digital content and online courses, all course purchases are final and non-refundable.
• Exceptions: Refunds are only granted under specific conditions, which may include technical issues or duplicate payments. Each exception will be reviewed on a case-by-case basis.
2. Eligibility for Refunds
• Technical Issues: If you are unable to access the course due to a technical error on our platform, please contact us within 24 hours of purchase. We will work to resolve the issue or, if necessary, provide a refund.
• Duplicate Purchases: If you accidentally purchased the same course more than once, please reach out to us at help@learningmade.com within 48 hours for a refund of the duplicate charge.
3. Requesting a Refund
• How to Submit a Request: To request a refund, please email us at help@learningmade.com. Include your name, email address, transaction details, and the reason for your request.
• Processing Time: Refund requests will be reviewed within 5-7 business days. If a refund is granted, it may take up to 10 business days for the amount to reflect in your account, depending on your payment provider.
4. Non-Refundable Circumstances
• Completed or Partially Completed Courses: If a course has been partially or fully completed, it is not eligible for a refund.
• Change of Mind: Refunds are not issued if you simply change your mind after purchasing a course.
• Failure to Complete a Course: Not completing a course or not achieving desired outcomes does not qualify for a refund.
5. Policy Modifications
• Learning Made reserves the right to modify or update this refund policy at any time. We recommend checking this page periodically to stay informed about any changes.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
• Email: help@learningmade.com
• Address: Punjab, India
